Terms and Conditions
- General Conditions of Purchase
- Terms of purchase
- Intellectual and commercial property
- Protection of personal data
- Conditions of Sale
- Cost of shipping, deliveries and prices
- Product assortment and pricing application
- Method of payment
These general conditions of purchase governing the acquisition, through the web site www.emojistore.com with respect to products offered on the web page.
www.emojistore.com is a web site that has been created, is maintained by the company Alive Digital S.L.
The identification data of the company responsible for the web page are as follows:
Alive Digital S.L. - B87379616
c/ Ana Mariscal nº5, Ciudad de la Imagen (Pozuelo), 28223, Spain
To buy via the web it is required to accept the General Conditions. This acceptance means the express acceptance, fully and without reservation the totality of the general conditions of purchase in the version published by www.emojistore.com. At the time of the customer access to the virtual store.
Any claim must be communicated to the customer service department via email email@example.com
Our products are destined to end consumers, in the direction established by the Law 26/1984, of July 19, for the defense of consumers and users, and therefore for their own consumption of the client or the people on behalf of which the customer must be legally authorized to act. Therefore are excluded from the service of the web companies wholesalers, distributors or central purchasing.
The customer must declare be of legal age and have the legal capacity sufficient to be bound by these terms and conditions of purchase or must accept explicitly and without exceptions to the access to the purchase and your use of the web are under its responsibility. www.emojistore.com reserves the right to unilaterally amend, at any time and without prior notice, the presentation and configuration of the web page, as well as to suspend the access temporarily or permanently.
All the contents published in the shop and especially the designs, text, graphics, logos, icons, buttons, as well as the software, the trade names, trademarks and industrial designs and any other signs that are susceptible of industrial and commercial use are subject to intellectual and industrial property rights of Alive Digital S.L., associated companies or third party holders of the same people who have duly authorized its inclusion on the website.
In no case shall be construed as granting any license or waiver, transmission, whole or partial transfer of these rights nor is it confers no right or expectation of law, and in particular, alteration, exploitation, reproduction, distribution or public communication on these contents without the prior express permission of Alive Digital S.L. or of the titular. The existence of hyperlinks on web sites outside of us, in no case imply the existence of commercial or business relationships with the owner of the web page where the hyperlink is established, nor the acceptance on the part of Alive Digital S.L. of its content or services.
Alive Digital S.L. ensures that your data will not be transferred to third parties without stating their express consent, except in the cases provided by law, or is being developed for other purposes than those for which they have been collected.
In compliance with the provisions of the Organic Law 15/1999 on the Protection of Personal Data, we inform you that the various contact details we have about you or your company have been incorporated into a customer file for which it is responsible Alive Digital S.L., and whose purpose is not another that facilitate the communication of our company with suppliers, customers, and employees, to be able to provide the requested service. Alive Digital S.L. may use your email for advertising purposes.
Please note that if you are registered on the web, has made any purchase or you have entered your email and other data on our website or other with the agreements that we have, it will become part of the database of Alive Digital S.L. and will be able to receive commercial communications own or third parties. Such communication may be email, phone, SMS, whatsapp, postal mail or any other means from data provided by the user.. You can exercise your rights of access, rectification, cancellation and opposition in accordance with the LOPD by different channels before explained. For any query on the subscription to the newsletter of offers or communications of Alive Digital S.L. can be contacted by phone or by email.
Finally we would like to inform you that you may exercise your rights of access, rectification, cancellation, opposition and contestation of valuations on the terms set forth in the Organic Law 15/99 and development standards and procedures defined by the effect by this company, in writing to the following email: firstname.lastname@example.org
Emoji Store reserves the possibility of establishing a minimum sales quantity of the products to activate the offer. Such recruitment will be carried out through the WEB SITE through the acceptance of the offers published and force in every moment.
Emojistore will offer of products with a limited duration and a maximum number of units available for sale. Emojistore may terminate the offer by completion of the term forecast at the start or by the depletion of the number of units available.
The user undertakes to provide Emojistore your contact data, shipment, payment and/or billing correct and truthful as well as to keep them updated at all times, without assuming any responsibility Emojistore otherwise.
Emojistore will inform the USERT of the order number at the end of the purchasing process by e-mail that the user has pointed out.
If, for reasons other than the willingness of Emojistore, serve as the outside impossible product, Emojistore will develop the more diligently to offer the USER a same or similar product, in the market conditions as close as possible to the initially proposed and if this is not possible, they will proceed to the refund of the money. In any case Emojistore will be responsible for any errors or problems of stock caused by the suppliers or distributors, and their liability is limited to attempting to provide a solution to the user, find a complementary product, compensation or in latter case return your money.
Shipping charges will be visible in the previous step to pay the shopping basket. In any case, the user will be informed of the shipping costs associated with your order. Shipping costs are free from the 55 euros. The total amount of the cost of shipping varies depending on the size and weight of the product, as well as the place of delivery.
In the case of that you can buy several products with different shipping costs will be charged the shipping cost calculated by the package, so that the shipping cost may vary to the grouping of products.
Note: Emojistore.com reserves the right to modify shipping costs without prior notice. Customers requesting shipment to places with local taxes arising from such a purchase, Emojistore.com will not be responsible for these costs, which would be borne by the customer in any case.
As a general rule Emojistore.com will attempt to inform the user of the approximate shipping deadlines for each product. The date of delivery of your order will depend on the type of product you have purchased. In the majority of the products you specify the approximate date of dispatch of the goods.
Shipping Charges and delivery times
The prices of the virtual shop include the Value Added Tax (VAT) applies. Emojistore.com reports that the image of the products that appear in the virtual store may vary slightly from the products finally delivered.
Emojistore.com reserves the right to unilaterally amend, in any case and without notice, product prices, as well as suspend cancel its sale of temporary or permanent.
The validity of the tenders will take the character set in the same web Emojistore.com
If you are not satisfied with your order you have the right to the complete or partial return it within 14 working days from the date of delivery of the order. It is not possible to return custom products due to the nature of the order.
Alive Digital S.L. can only accept changes of articles without using, in perfect condition and returned in original packaging and all the accessories, with all the original tags affixed to the product. If the product doesn’t meet these conditions your return will be rejected.
If you want to return a product you must contact our customer service to obtain a return authorization number within 14 days from the receipt of the product. Once you have obtained this number you must return the product within 15 calendar days after the issuance of the return authorization number.
In the event that the product present some defect, you can request its return or replacement by a new one with the same features at no additional charge. In the event that the customer does not accept falling asleep or want to change the product by causes beyond Emojistore.com shall bear the costs associated with the return or exchange of the same.
Once we receive the product and see that everything is correct, we will ship your new product or a refund of the amount by the payment method associated with your order within 14 days. Alive Digital S.L. shall be responsible for all shipping costs incurred for return and the shipment of the new article in the case of breakage, error associated with our management.
According to the provisions of article 4 of Royal Decree 1905/99, of December 17, the customer will have a term of up to 14 working days to resolve the contract, either by claims or returns without penalty to his post.
When you go to pay for your purchase, you can choose between two forms of payment:
- Using Paypal: Paypal is an intermediary service very safe and comfortable that allows you to pay on the Internet. With Paypal You can use your own Paypal account or you can enter your credit card data to make the payment. Once you confirm your order, you will receive an e-mail confirming your order. As soon as we receive confirmation of your payment from Paypal, we will send you your order.. When you use your credit card to pay with Paypal for the first time, you may see that Paypal has retained 1 Euro of your credit card. This is not a commission or expense, but an internal procedure of Paypal to confirm that your card number is valid. After a couple of days you will again see the Euro in your account.
- When you use your credit card to pay with by credit card: any payment or economic transaction that is made via the Web site that requires the user to provide their data for credit card or debit will be done through a system of payment gateway. In this case, it will be the banking entity who access and try these data to the real impact of pay the amounts due. Alive Digital S.L. does not have any access to such data.
It uses a single cookie to store all user information. This fully coded and expiration is limited to the mark in the administration of the store. In the cookie is stored data relating to:
- User Session: if the user is registered are stored their user id, first name, last name and password, but is there any information about a generic user
- Shopping Cart: this or not registered, if the user adds something to your shopping basket, it is recorded in the cookie of the cart information associated
Cookies of Cache
Are cookies used for the service of the frisk, with the aim of showing the content searched suitable depending on them.
To largest are cookies used by Google analytics for user control, conversions, and objectives. These are:
- _utma: It is the identifier of visitors. Saves information on the session and has an expiry date of two years from the date of its creation
- _utmb: Is used to know the time that passes the user on our page and the number of pages you visit, or what is the same what Duran visits/sessions of the visits. By default, this cookie expires after 30 minutes
- _utmc: This cookie is used jointly with __utmb to know if you set a new meeting for the user. This cookie expires when you close your browser, so if the user enters and there is no this cookie, you should set a new session, for example, if a user closes the browser and re-enters the 45 minutes
- _utmz: This cookie is used to perform the allocation of the visit, i.e. from where and how the user has come to our website. It has a default duration of 6 months
- _atuvc: This cookie is used for social networking in order to ensure that the user sees the updated tally if they share a page, give me like, what twitt …
Purchases made in www.emojistore.com are subject to Spanish legislation. In the course of any conflict or discrepancy in the interpretation or application of the present conditions of the contract, the Courts and Tribunals that, in their case, they will know the subject matter, will be the possession of the legal rules applicable in the field of competent jurisdiction, which serves, in the case of final consumers, the place of fulfilment of the obligation or the country of residence of the purchasing party. In the case of which the purchasing party having its registered office outside of Spain, or whether it is a sale carried out by a company, both parties are submitted, expressly waiving any other jurisdiction, the Courts and Tribunals of Madrid (Spain) The present General Conditions of Contract are updated to date 18-03-2015.